منصة التوظيف
استطلاع الرأي
استطلاع الرأي

خدمات الأفراد

خدمات منسوبي المساجد

خدمات الجهات الحكومية

خدمات المتبرعين لإعمار المساجد

خدمات الأفراد

خدمات منسوبي المساجد

خدمات الجهات الحكومية

خدمات المتبرعين لإعمار المساجد

خدمات الوزارة

Service level agreement for electronic services

                                                                                                                                                                                                                                       عربي/ إنجليزي​
This section provides the Service Level Agreement, which aims to establish a basis and framework for providing high-quality services that meet the requirements of its visitors and meet their needs and expectations. The Ministry of Islamic Affa​irs, Call and Guidance confirms its keenness to achieve customer satisfaction by making the Ministry’s electronic services available to them at all times as a maximum. Here we present a list of electronic services along with the maximum time for providing the service. Noting that this time does not include completing the shortcomings if the customer does not provide all the required information, nor does it include the time spent processing transactions by a third party such as other government agencies if the nature of the transactions requires that. . Customers must also adhere to the terms and conditions for each service as stated in the Ministry’s electronic services guide. For more information about all available electronic service​​s, please visit the Ministry’s guide to electronic services via the following link


 

#          Service name Service implementation time Service availability time
1 Inquiry about the publications of the Ministry of Islamic Affairs, Call and Guidance Immediate
24\7
2 Employment in the Ministry of Islamic Affairs (3) working days
24\7
3 Nominating Islamic preacher in foreign offices
(3) working days
24\7
4 Nominating contestants for the International Holy Quran Competition (3) working days
24\7
5 Electronic approvals for  advocacy activities (3) working days 24\7